Policy Overview

Maple Lens Studios (hereinafter referred to as “we,” “us,” or “our company”) operates the website maplelensstudios.com (hereinafter referred to as “our site”) to provide services such as booking photography sessions, responding to inquiries, and sharing information about our photography services. We are committed to protecting your privacy and collect and process personal information only to the extent necessary to deliver these services effectively and securely.

Scope of Information Collection

We collect information to ensure the smooth operation of our site and services, as outlined below:

  • Automatically Collected Information: When you visit our site, we may collect non-personally identifiable information, including:
    • IP addresses
    • Browser type and version
    • Access dates and times
    • Pages viewed
    • Device type and operating system
    We do not use cookies that store personally identifiable information unless explicitly consented to by the user.
  • Voluntarily Provided Information: When you book an appointment, submit an inquiry, or contact us, we may collect:
    • Name
    • Email address
    • Phone number
    • Event or session details (e.g., date, type, or location, if relevant to the service)
    This information is limited to what is necessary to provide our photography services or respond to your requests.

Use of Collected Information

We utilize collected information solely for the following purposes:

  • Processing and confirming bookings for photography sessions
  • Responding to customer inquiries and providing support
  • Improving our website and services through aggregated, anonymized data analysis
  • Communicating updates, promotions, or service-related information (with your consent, where required)

Disclosure of Information

We do not share, sell, or disclose your personal information to third parties, except in the following cases:

  • Legal Obligations: When required by law, court order, or a legal disclosure request.
  • Protection of Rights: To investigate or prevent illegal activities, such as unauthorized access, fraud, or threats to the safety of our site or services.
  • Service Providers: We may share limited information with trusted third-party service providers (e.g., payment processors or booking system providers) who assist in operating our site, provided they adhere to strict confidentiality and data protection standards.
  • Aggregated Data: We may share non-identifiable, aggregated data (e.g., website traffic statistics or customer demographics) for marketing or analytical purposes.

Security Measures

We implement industry-standard measures to protect your information, including:

  • Encryption technologies (e.g., SSL/TLS) to secure data transmitted through our site
  • Secure storage of personal information to prevent unauthorized access, loss, or damage
  • Regular reviews of our security practices to ensure ongoing protection

While we strive to protect your data, no online system is completely immune to risks. We encourage users to take precautions, such as using secure networks when accessing our site.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law:

  • Booking and inquiry data is retained for the duration of service delivery and a reasonable period afterward for record-keeping or follow-up purposes.
  • Anonymized data used for analytics may be retained indefinitely but will not be linked to identifiable individuals.

User Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
  • Opt-Out: Opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our site may include links to external websites, such as payment processors or partner services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be noted at the top of the policy. We encourage you to review this page regularly.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Maple Lens Studios
Email: info@maplelensstudios.com